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Welcome to Garmonic (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website garmonic.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. Our Store & Target Audience
Garmonic is a contemporary fashion retailer specialising in jeans, shorts, skirts, swimwear, and tops & t-shirts. Our collections are designed for fashion-conscious individuals seeking modern, stylish apparel with international shipping availability.
2. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use the website only for lawful purposes
- Not reproduce, duplicate, copy or resell any part of our site
- Be responsible for all activities under your account
- Ensure all persons who access our site through your internet connection are aware of these terms
3. Products & Services
3.1 Product Descriptions
We strive to accurately display the colours and details of our products. However, actual colours may vary slightly due to monitor settings. Product measurements are approximate.
3.2 Availability
All items are subject to availability. We reserve the right to discontinue any product without notice.
3.3 Age Restrictions
You must be at least 18 years old or have parental consent to make purchases through our site.
4. Ordering & Payment
4.1 Order Process
Placing an item in your cart does not reserve it. A contract is only formed when we send the order confirmation email.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details.
4.3 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.
5. Shipping & Delivery
5.1 Shipping Areas
We ship worldwide excluding some remote areas and parts of Asia. Please check our Shipping Policy for details.
5.2 Delivery Times
Processing time: 1-2 business days
Delivery options:
- Standard Shipping (£12.95): DHL or FedEx, 10-15 business days after dispatch
- Free Shipping: EMS for orders over £50, 15-25 business days after dispatch
Delivery times are estimates and may vary due to customs processing.
5.3 Import Duties & Taxes
International customers may be subject to import duties and taxes. These are the customer’s responsibility.
6. Returns & Refunds
6.1 Return Policy
You may return most items within 15 days of delivery if they are:
- Unworn, unwashed and in original condition
- With all original tags attached
- In original packaging
6.2 Non-Returnable Items
For hygiene reasons, swimwear cannot be returned unless faulty or not as described.
6.3 Return Process
To initiate a return:
- Email [email protected] within 15 days with order details
- Receive return authorization and instructions
- Ship items to: 56 High St, Worcester, GB WR4X 5ND
Return shipping costs are your responsibility unless the item is faulty.
6.4 Refunds
Approved refunds will be processed within 7-10 business days of receipt. Original shipping fees are non-refundable.
7. Intellectual Property
All content on this site (logos, text, graphics, etc.) is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.
8. Liability Limitations
8.1 Product Use
We are not liable for any injury or damage resulting from improper use of our products.
8.2 Website Availability
We strive to keep the site available but are not liable for temporary unavailability due to technical issues.
8.3 Third-Party Links
We are not responsible for content on websites linked from our site.
9. Privacy
Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect and use your information.
10. Changes to Terms
We may update these terms periodically. The current version will always be posted on our website.
11. Governing Law
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.
12. Contact Us
For questions about these terms, please contact:
Garmonic Sales Store
56 High St, Worcester, GB WR4X 5ND
Email: [email protected]