Privacy Policy

Last Updated: [Insert Date]

Welcome to Garmonic (“we”, “our”, or “us”). At Garmonic Sales Store (www.garmonic.com), we are committed to protecting your privacy while providing you with effortless access to affordable, contemporary fashion. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-DSS compliant system), and phone number (optional for delivery updates).
• Order Information: Details about the products you purchase, including size, color preferences, and order history.
• Device and Usage Data: Information about how you access our site, including IP address, browser type, operating system, referring URLs, device information, pages viewed, and the dates/times of visits.
• Communication Data: Records of any correspondence when you contact our fashion-forward customer service team.

2. How We Use Your Information

We use your information to:

• Process your transactions and deliver your fashion selections worldwide (excluding some Asian and remote regions)
• Provide seamless customer service and respond to inquiries at [email protected]
• Improve our website, product offerings, and shopping experience
• Send order confirmations, shipping notifications, and delivery updates
• Prevent fraudulent transactions and enhance security (using 256-bit SSL encryption)
• Personalize your shopping experience with style recommendations
• Inform you about promotions, discounts (including our regular 20-40% offers), and free shipping opportunities (like our £50 order threshold)

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Service Providers: We share data with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website operations.
• Legal Compliance: We may disclose information if required by law or to protect our rights, customers, or business.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve a global community of style-conscious shoppers, your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and maintain the same level of security described in this policy.

5. Data Security

Your security is paramount to us:

• All transactions are protected by industry-standard 256-bit SSL encryption
• We never store full payment details on our servers
• Our checkout process is PCI-DSS compliant
• We implement appropriate technical and organizational measures to protect your data

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request we limit how we use your data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected]. We’ll respond within 30 days as required by applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Analyze site traffic and improve performance
• Deliver personalized fashion recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect your shopping experience.

9. Children’s Privacy

Our contemporary fashion offerings are not directed at children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

11. Contact Us

Thank you for trusting Garmonic with your fashion journey. We’re committed to protecting your privacy while delivering the effortless style and affordable fashion you love.